SHIPPING, RETURNS AND REFUND POLICY

Effective date: 1st October 2022

SHIPPING TERMS

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed, it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Any incorrect address details will often result in the parcel being returned to the sender, in which case you will be charged for re-delivery. Girly Gift Shop will not be responsible for any misplaced or unclaimed parcels by the courier company.

Delivery Time

Orders can take up to 1-3 business days to be processed and shipped. Orders will arrive within 4 to 7 business days after processing normally. If you are buying products during promotional periods, it may take a little longer for our products to be delivered to you.

We are not responsible for delays outside our control. If delivery of the products to you is delayed by an event outside our control (e.g. because of postal/courier delays, logistics or bad weather), we’ll let you know as soon as possible.

Delivery Fee

All Customers are required to pay the delivery/shipping fee for any orders they place. We offer free shipping to customers with orders valued above $30 USD at our discretion.

TAXES/CUSTOMS/VAT

International deliveries outside USA may be subject to applicable taxes, VAT’s and duties which are to be paid by the Customer.

You are required to check with your local tax official to see what import duties and/or VAT you are required to pay in your place of residence.

RETURNS & REFUNDS

As we are keen to maintain hygiene and the safety of our customers, we do not accept returns, and all are sales are final and non-refundable.

CONTACT US

For more information or to initiate a return request, please get in touch with our Customer Support team by sending an email on admin@girlygiftsshop.com